Автор Анна Евкова
Преподаватель который помогает студентам и школьникам в учёбе.

I want to talk about management in the hotel business

I want to talk about management in the hotel business. It seems to me that hotel management is primarily the control over the operation of all systems of work . Management manages and controls the work of all personnel and all systems. Management allows you to do a better and more efficient job. The work of the Manager should always be developed, because the quality of services for guests depends on it . Each hotel has its own management rules. In the management of the hotel industry are the following types of management: hotel chains - management by the management company under management contracts or franchising, marketing network management network information of reservation systems, an independent management company managed by the Association of professionals. The Manager should know his duties and know everything about the employees, namely who works, his tasks and how he copes . We can also say that the Manager should make a big family and team of employees. Be able to motivate employees , understand them. The Manager should have a lot of experience not only in the field of management, I believe that he should work for some time in other positions. Of course there should be a diploma of profession . Still the Manager should improve skills and go on trainings and seminars . Management in the hotel business is primarily the center of the hotel on which a lot depends. Of course, the Administrator must be energetic and full of energy to work with people. If the guest is dissatisfied with the work of the administrator or the entire staff, the rating of the hotel is reduced, and it becomes less attractive. Much also depends on the personality of the Manager . The Manager should be sociable, interesting, good person, know more than one language. Management should be able to conduct business not only in the hotel itself, but also with external companies that can cooperate. The concept of the Manager's work will always depend on the level and type of hotel service.

Thus, hotel management is the "heart" of the hotel. A lot depends on it – the work of the staff, the team, the quality of the hotel and its level. The Manager must always be better and motivate the team to go after him and of course show his love for the cause. And do not forget that the work is always in a team and the Manager will always be the face of the hotel. The purpose of management of the hotel enterprise-increase of efficiency and quality of activity of hotel in the conditions of the modern market of services thanks to professional management.